đź“ť Surveys

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What are Surveys?

Surveys allow you to capture feedback and other types of information. While they can used to gather feedback related to a deed, Surveys can also be leveraged when unrelated to a specific Deed.

Survey’s appear in the same tab as Forms in the Organizer Portal.

Use Cases

Surveys can be used to collect feedback after a deed from attendees as well as other relevant stakeholders, like your nonprofit partner(s). This can help you gauge your employees’ impact, or help you build a more lasting relationship with

In another use case, you can use Surveys to collect feedback from your ERGs at different points in time, or general sentiment regarding your impact programming.

Create a Survey

To create a survey, toggle to the “Surveys” tab on the “Forms & Surveys page” and click “Create New Survey.

  • Once you’re in the survey creation flow, name your survey aligned with the information you’d like to gather.
  • The subtitle and description will not be visible to survey participants.
  • Check the “require respondent to log in” box if:
    • Only company employees are filling out the survey
    • If the user should be required to log into Deed to complete the survey. This will want to record name and email with each individual survey response.

Add Questions

  • To add a question, select the plus sign next to “Add question”
  • Select the type of question you’d like to create

  • Write the question in the text box next to the question type
  • Add “additional notes” if you want to provide additional context to the question
    • E.g. “Please provide at least two examples in your answer”

Add Sections

Sections allow you to title and group related questions in different parts of the Survey.

  • If using multiple select the section you would like to the precede the initial section.
  • To add a question to a section, hit “Add question” under the section you’ve created, or drag and drop underneath the desired section. automatically have a “Contact

There is a “Contact Details” you can use, which automatically populates questions that ask for:

  • First name
  • Last name
  • Email
  • Nonprofit name

Confirmation details

This message will show after the user has completed the participant survey. You can enter a message here like, “Thanks so much for filling out our survey!”

Edit Survey

Once a survey has been answered, editing the survey is locked, meaning you cannot make changes to the questions.

Export Responses

You can export your responses from Deed once the Survey is complete and you’ve received as least one response.

Form vs. Survey

Forms differ from Surveys in that they allow you to collect information about your employees as they are signing up for a specific deed.

Key Differences

  Forms Surveys
Order Appears before a volunteer participates in a deed when they are going through the sign up process. Sent after a deed is complete.
Audience Participants in a specific deed. Participants in a specific deed and/or anyone you send the link to.
Relation to deeds Must be related to a specific deed and added during the deed creation process (See ‣!) Stand-alone, can be unrelated to a specific deed.
How to Access Volunteers access during the registration process of a Deed. Accessed via link.

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