Communities is a feature that allows users to share, communicate, and socialize around causes and interests they care about. Workplace organizations such as Employee Resource Groups (ERGs), are able to identify nonprofits, curate deeds, share messages with one another, and track their impact as a community.
What are the different permissions in Communities?
Certain roles with access to the Organizer portal will have access to the Communities tab.
Company Admins, Company Organizers
- Have permission to view, edit, create Communities
- Can toggle Communities between active and inactive state (Inactive Communities are not visible on the employee-facing site)
Ambassadors, Nonprofit Organizers
- Do not have the Communities tab in the Organizer
Community Leads
Community Leads are individuals at your company that handle operations and management of Communities.
- Community Leads do not need Organizer portal access to manage and engage their community (especially if admins take care of the initial ERG set up). Depending on the roles and responsibilities of these users, we may recommend they be granted Company Organizer access.
- They are distinguished by a “Community Lead” label on the Member modal.
- On the community social wall, they are distinguished by a “Community Lead” label on their posts.
- In the employee-facing site (on communities they lead) Community Leads can Add/remove members to the community
Please watch this video to learn more about the Community Lead role, including permissions and best practices for Community Leads and administrators in facilitating Community operations.
Employees
Communities are Company Only visibility, and are not visible to other employees from other companies, individuals, or unauthenticated users.
- All company employees can see all Communities for that company
Non-members of Community
- Non-members can add or remove a cheer reaction on posts or comments
- Non-members cannot create posts or comments
Members of Community
- Members can add or remove a cheer reaction on comments
- Members can create posts or comments
- Members can delete their own posts or comments
- Members cannot edit their own posts or comments
- Member communities will display on the employee’s profile page
What are the Community Impact Metrics?
Deed's approach to Communities prioritizes intersectionality, ensuring for members of multiple ERG groups that their impact is attributed fairly; and takes into account network effects of nonprofit partnerships.
Company Impact Metrics Explained
Tagging vs "Organized By"
Tagging a deed (Volunteer Event, Event, Fundraiser, Project) to a community will add the deed to the Take Action feed on the community.
☝ Pro Tip: For a deed to count towards Community Impact Metrics, it must be Organized by the community.
Only one Community can Organize a deed, but any number of communities can tag a deed.
This better enables cross-promotion and inclusion, while maintaining ownership of impact metrics.
For example, if a Pride ERG organizes a Pride month fundraiser, other ERG groups can tag the deed to their ERG for cross-promotion, but Pride ERG will have all the raised funds count towards their impact metrics.
Total of dollars donated
A community’s total of dollars donated includes the following totals:
- Dollars donated to fundraisers organized by this community
- Dollars donated by employees to this community’s Partner Organizations
Total of hours volunteered
A community’s total of hours volunteered includes the following totals:
- Hours logged (and approved) to Volunteer Events and Projects organized by this community
- Hours logged (and approved) by employees to this community’s Partner Organizations
Note, if a Partner Organization is shared by multiple communities then that impact is counted for both communities.
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